Support
If you're stuck or running into a problem, take a look here first.
Frequently Asked Questions
Common questions from existing users.
- I can't find a game in search.
- You can filter by platform and release year (v1.1.2+). If a Japanese title doesn't match, try the English title as well. If it still doesn't appear, the game may not be in IGDB yet — please send the title and platform via the contact form.
- Can I see a list of upcoming releases?
- Games saved to your Wishlist tab (Collection → Manage → Wishlist) are sorted by release date. Turn on "Release notifications" to get a push the day before and on launch day.
- Is my data backed up?
- Your data is automatically saved to the cloud and synced across devices when you sign in with the same account. Switching devices is seamless.
- I'm switching from iPhone to Android
- The Android version does not support Sign in with Apple. If you only sign in with your Apple account, link a Google account before switching: in the iPhone app, go to Profile → Edit profile → "Authentication." Then sign in with that Google account on Android to keep your data and Premium.
- How do I delete my account?
- In the app, go to Profile → Edit profile → "About this app" → "Delete account." Related data — collections, notes, follows, and so on — will be removed as well. If you no longer have the app, you can request deletion through the contact form. Learn more about account deletion
- Can I mark a game as "Completed" without a clear ending?
- Yes — use your own criteria. Played enough, satisfied, reached a milestone — whatever counts as "done" for you. You can change it anytime.
Still Need Help?
If the FAQ didn't solve it, we're happy to help.
Use the contact form for bugs and requests; X for casual questions and updates.